All calls during business hours are answered live, no automated attendant
No matter what time or day you call, there will always be someone to assist with your issue
24x7x365 monitoring of all network equipment to ensure server and application availability
Our monitoring systems help us keep you connected to your data when you need it most
Assist with implementing CMS initiatives
Such as ICD-9 to ICD-10 conversion or importing EMR data into CrownWeb
We employ a Full time Nurse Educator with over 20 years of experience in the renal field to train and assist your clinic on EMR issues
First as a dialysis RN and, most recently, as the Clinic Administrator of a dialysis facility
We maintain a 99.9% average uptime for database VPN connectivity to our clients
Database connectivity is a constant high priority. We strive to keep you connected to your data 24x7x365.
Our Database is housed in a state-of-the-art data center
Providing today's standard in both physical and network security. Keeping your patient data safe.
Watch the video below to take a virtual tour of the data center and see for yourself!
Prepare and submit claims to all Payers; including Secondary and Tertiary
We seek out all payers to maximize revenue paid to your clinic every month
Maintain a Cash Receipts journal
Communication is key, so ensuring you know when and where your payments are coming from is just part of the process
Electronic processes for eligibility, ERAs, claim submission and tracking
All eligible claims are processed electronically to ensure the fastest reimbursement possible
Assist in negotiating best contract with commercial insurances
We deal with insurance contracts from numerous companies and states everyday. Our experience and knowledge can help you get the best contract possible
Assist with required forms and documentation for Payers such as EFTs and ERAs
Finding and filling out the needed government documents can be confusing and frustrating. Our specialists help you every step of the way.
Post all payments and adjustments
Maintain an average A/R of 30 - 45 days
We know you need your money yesterday. Which is why it's so important to us to get your clinic paid as fast as possible.
'DENIED' does not mean the end of the road for our Billing Specialists.
Dialysis Billing. It's All We Do.
While most billing companies try to bill for dialysis using the same processes and software they use for Family Medicine or Pediatrics, Renal Billing® focuses solely on dialysis billing. Over the years, we have forged relationships in the renal marketplace that provide us with a unique perspective on dialysis reimbursement. 'Denied' does not mean the end of the road for our Billing Specialists. As the steps necessary to successfully bill dialysis treatments are always changing, we first start by making sure we are up to date on those changes and prepared to serve our clients. By concentrating on dialysis billing, our Director of Reimbursement and Billing Specialists leverage our relationships to ensure that we are suited to address any of your billing, management, and submission needs.